As many small or homemade business use WhatsApp messenger as their main medium to communicate with their customers. WhatsApp introduced the WhatsApp Business App for small-scale business owners to effectively communicate with their customers.
The new Business App is mostly similar to the traditional App. But this Business app lets you put additional information into to the profile section for your businesses, like adding your store or business description, address, business or store timings. It also lets you add your business website.
With automated messages, you can have a greeting message to introduce yourself and your business or a custom message for your customers, when you are not available or away indicating when to contact you. With Quick Replies, you can send or save frequently used messages for replying frequently asked questions rapidly.
The Business App gives you insights of your messages. It provides a statistical data of your messages being successfully sent, delivered and read.
The Accounts created under the business App gets verified then gets labelled as Business Account, So that the People or the customers get to now that they have reached the official number.
The WhatsApp Business APP has released in U.S, UK, Indonesia, Italy, Mexico. The App will be rolling out later in other regions. For now, the app is released only on Android Platform.
Download the App From Here.